SMB1001 Certification
for Brisbane Businesses
Bronze, Silver or Gold. The technology is the easy half and we deploy it. The hard half is the way your business runs, and we help you own that too. Start at the level you can hold, step up when you are ready.
SMB1001 Gold Certified, issued by CyberCertTHE PROBLEM
Is this your IT reality?
Enterprise frameworks like ISO 27001 were not built for a 20 or 50-person business. They require dedicated security teams, large budgets, and months of consulting work. Yet leaving security entirely unstructured creates real risk: ransomware, data breaches, and growing pressure from clients and insurers to demonstrate that your systems are being managed responsibly. SMB1001 fills the gap: five levels built for small and medium businesses, self-assessed up to Gold, designed to be implemented with your managed IT provider. The mistake we see is aiming at Gold on day one and stalling on the policies and training. There is a better order.
No Verified Security Credentials to Show Clients
Missing Supply Chain and Government Contracts
No Documented Access or Security Controls
Staff Without Formal Security Awareness Training
No Visibility Over Your Security Posture
A Certification Project That Stalled Halfway
THE LEVELS
Pick the level you can hold, then step up.
Bronze (Level 1): 7 controls
The hygiene basics. The right starting point for a business with no written policies yet and no training history. A real certificate, issued by CyberCert, that customers and insurers can see.
Silver (Level 2): 17 controls
Adds MFA on email, a password manager, email anti-spoofing, backups and staff awareness training. For a business that has completed a training round and can keep it going.
Gold (Level 3): 27 controls
Adds endpoint detection and response, an incident response plan, a cybersecurity policy, a digital asset register and cyber insurance. The target for any business holding personal or confidential information, and the level procurement panels and insurers ask for.
THE SHIFT
From unverified to certified, in the right order.
OUR PROCESS
How we get you there.
Gap assessment and level selection
We audit your environment against the standard, then agree two things: the target level, set by what your customers trust you with, and the starting level, set by what your business can own right now.
Technology controls
We deploy and document the technology for your starting level as part of your managed IT service, and put in the technology for the next level during the same period.
Policies, training and plans with your champion
We draft the cybersecurity policy, the incident response plan and the training program with the person inside your business who owns the change. They drive adoption.
Evidence and submission
We compile the evidence for every control and manage the application to CyberCert. Your director reviews it and signs the attestation.
Maintain and step up
We maintain the controls and the annual renewal. When the processes are running day to day and the champion is in place, we take you to the next level.
WHO DOES WHAT
We own the technology. You own the change.
What Mino IT deploys and documents
- Multi-factor authentication on email and remote access
- Patching on a schedule
- Password manager rollout
- Email anti-spoofing records
- Backups, tested by restoring them
- Endpoint detection and response
- Digital asset register
- Evidence pack and the CyberCert submission
- Annual maintenance and renewal
What your business owns
- A cybersecurity policy that is adopted and followed
- Staff who complete their training
- An incident response plan someone has walked through
- Telling us the day people start and finish
- A director who signs the attestation
- An internal champion who drives the change
The internal champion is not the IT contact. It is an owner, a general manager or an operations lead with the authority to change how people work. In our experience it is the single biggest predictor of whether a certification project finishes. We explain why in Why We Now Recommend Starting Below Gold.
OUR MANAGED IT SERVICES
Three pillars. One foundation.
Every service works together so nothing falls through the cracks.
THE OUTCOME
What this looks like after 12 months.
After certifying with Mino IT, Brisbane businesses hold a CyberCert certificate at the agreed level, with the controls implemented and documented, the technology for the next level already in, a champion and processes running inside the business, and clear evidence for insurers and client due diligence. Compliance and the annual renewal are maintained as part of the managed IT service.
- An SMB1001 certificate at your level, issued by CyberCert.
- Controls implemented and documented across the standard's five domains: technology management, access management, backup and recovery, policies and plans, and education and training.
- The technology for the next level already in place, so stepping up is a short exercise.
- Policies, training and an incident response plan owned inside the business, not sitting in a folder.
- Documented evidence of controls ready for cyber insurance underwriting and client due diligence.
- Gold credentials for government and enterprise procurement panels when you reach that level.
- Ongoing compliance and the annual renewal maintained by Mino IT. No separate compliance program to run.
CLIENT VOICES
Don't take our word for it.
Service was top drawer again as always. Issue resolved quickly, efficiently with the urgency appreciated. Thank you Mino IT, please keep up the great service.
- Client, Manufacturing
FREQUENTLY ASKED QUESTIONS
Common questions answered.
SMB1001 is a cybersecurity certification standard designed specifically for small and medium businesses, described by its developer Dynamic Standards International (DSI) as the world's first of its kind. It was developed by DSI and is certified in Australia by CyberCert, in response to a clear gap in the market: enterprise frameworks like ISO 27001 and SOC 2 are impractical for most SMBs, yet leaving security unstructured creates significant risk. SMB1001 provides a structured, achievable baseline that can be implemented with a managed IT provider rather than requiring an in-house security team.
SMB1001 has five levels: Bronze (7 controls covering basic security hygiene), Silver (17 controls, adding MFA on email, a password manager, email anti-spoofing, backups, and staff awareness training), Gold (27 controls, adding endpoint detection and response, an incident response plan, a cybersecurity policy, a digital asset register, and cyber insurance), Platinum (32 controls, extending MFA to VPN, remote desktop, and data stores, with vulnerability scanning and independent third-party assessment), and Diamond (39 controls, adding penetration, vulnerability, and social engineering testing). Your target level is set by what your customers trust you with: under DSI's Supplier Categorization Matrix, a business handling confidential or personal information, or holding elevated access to client systems, sits at Gold. Your starting level is a separate decision, set by what your business can own right now.
No. Gold is the right target for most businesses that hold personal or confidential information, but where you start is a separate decision. The technology controls are the part an IT provider can deploy quickly. The policies, training, incident plan and access reviews have to be owned inside the business, and that is where Gold projects stall when nobody internal is driving them. For many businesses we recommend certifying at Bronze or Silver first, with the technology for Gold going in during the same period, and stepping up to Gold once the organisation is running those processes. Every level is a superset of the one below, so nothing is wasted.
Mino IT deploys and documents the technology controls: multi-factor authentication, patching, a password manager, email anti-spoofing, tested backups, endpoint detection and response, and the asset register. We also draft the policies, the incident response plan and the training program, compile the evidence and manage the submission to CyberCert. Your business owns adoption: a policy that is followed, staff who complete training, an incident plan someone has walked through, telling us when people start and finish, and a director who signs the attestation. The single biggest predictor of a project finishing is an internal champion, usually an owner, general manager or operations lead, who has the authority to change how people work.
Bronze, Silver and Gold are self-assessed: a company director attests that the controls are in place, and CyberCert issues the certificate. Independent third-party assessment applies at the higher levels, Platinum and Diamond. What matters is that the controls are genuinely in place. We implement and document every technology control as part of your managed IT service, and we work with your champion on the rest, so your certification is backed by real security work, not a checkbox.
Five steps. First, a gap assessment: we audit your environment against the standard and agree the target level and the starting level. Second, technology controls: we deploy and document the technology for your starting level, and put in the technology for the next level during the same period. Third, policies, training and plans: we draft them with your internal champion, who drives adoption. Fourth, evidence and submission: we compile the evidence, your director attests, and we manage the application to CyberCert, who issue the certificate. Fifth, maintain and step up: we maintain the controls and the annual renewal, and take you to the next level when the processes are running. Technology work at a given level typically takes four to eight weeks, or up to three months if you are starting with little in place.
The cost has two components: the CyberCert certification fee (a fixed fee per level, payable directly to CyberCert and publicly listed on their website) and the implementation cost, which depends on how many of the controls at your level are already in place. For most businesses that engage Mino IT as their managed IT provider, the majority of the technology controls are implemented as part of the standard service, meaning the incremental cost of reaching certification is often lower than expected. We provide a clear picture of where you stand and what it will cost after the initial gap assessment.
Certification is valid for a year and requires annual recertification to confirm controls remain in place. For Mino IT clients, this is managed as part of your ongoing service: we maintain the controls, keep the documentation current, and manage the renewal with CyberCert each year. Stepping up a level does not have to wait for the renewal: once the additional controls are in place and your director can attest to them, you can apply for the next level. Most businesses hold at Gold. Platinum and Diamond add independent verification and testing, and make sense when a customer, a tender or a regulator requires them.
Ready to find the right SMB1001 level for your Brisbane business?
Get in Touch
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