WHO THIS IS FOR
Who This Is For
This programme is built for businesses that:
- Operate in regulated or high-risk industries
- Face compliance audits, insurer reviews, or industry scrutiny
- Cannot afford cyber incidents, downtime, or data loss
- Need confidence they are covered at every level of the business
THE OUTCOME
The Outcome We Deliver
Be operationally confident, audit-ready and cyber-secure without needing to manage IT risk, vendors, or technical decisions.
When customers, auditors, insurers, owners, or staff ask questions, you can confidently say:
“Yes. It's covered.”
WHAT'S INCLUDED
What's Included in the Programme
Compliance & Audit Readiness
You are continuously aligned to recognised security and compliance standards.
- SMB1001 Gold Certification readiness (27 Controls)
- Ongoing work and alignment with certification requirements
- We take responsibility for maintaining audit-ready IT controls
- Clear proof of controls for insurers and industry bodies
Cyber Threat Prevention & Containment
Threats are prevented, detected, and stopped before they become reportable incidents.
- Perimeter firewall protecting your office network
- Automated detection and response on all users and devices
- Continuous monitoring for malicious activity
- Compromised devices automatically isolated before spread
Business Data Protection & Recovery
Your business data is protected against loss, deletion, or ransomware.
- Full backup of Microsoft 365 (Email, OneDrive, SharePoint, Teams)
- Restore individual files, mailboxes, or full datasets
- Protection against accidental deletion and malicious encryption
Staff Access, Identity & Change Control
No staff change becomes a security or compliance risk.
- Unlimited onboarding of new employees
- Unlimited offboarding and immediate removal of access
- Bespoke onboarding and offboarding procedures
- Reduced risk from ex-employees or forgotten access
IT Service & Incident Prevention
IT issues are addressed early, decisively, and in a way that prevents escalation into business disruption, data loss, or reportable incidents.
- Unlimited service desk support for all covered users and devices
- Immediate phone support for operational or security risk
- Priority response based on business impact, not ticket order
- Proactive intervention before issues affect availability or compliance
Executive Oversight & Visibility
You always know where your IT risk stands.
- Monthly IT and security review meetings via Microsoft Teams
- Review of incidents, risks, and improvements
- Clear explanations in plain business language
- Documented evidence suitable for auditors, insurers, owners, and boards
BONUS
Included Bonuses
These are always included because leaving them out creates risk.
Bonus 1: Always-Certified Compliance Coverage
- Annual SMB1001 Gold Certification audit and recertification
- Ongoing maintenance of certification requirements
- Ownership of certification evidence and controls
- Direct support during audit or insurer IT reviews
If certification lapses or evidence is missing, you are exposed, not your IT provider.
Bonus 2: Zero-Weak-Passwords Security Layer
- Business-wide password manager for staff handling multiple credentials
- Secure credential storage and controlled sharing
- Elimination of reused, shared, or weak passwords
- Central visibility into credential hygiene
If a breach occurs through compromised credentials, weak password practices are indefensible.
Bonus 3: No-Surprise On-Site IT Support
- On-site support for all covered equipment when required
- No pre-approval or ticket escalation delays
- No surprise invoices for urgent on-site work
- Rapid physical intervention during serious incidents
When systems are down, waiting for approvals or worrying about costs makes situations worse.
Bonus 4: Direct-to-Engineer IT Concierge Channel
- Dedicated Microsoft Teams escalation channel
- Direct access to senior engineers
- Faster decision-making during high-impact issues
- Clear answers when you need certainty, not scripts
During critical incidents, delays and miscommunication create far more damage than the issue itself.
Bonus 5: Microsoft 365 Security Enforcement & Reporting
- 38-point Microsoft 365 security posture enforcement
- Ongoing reporting and visibility
- Clear evidence of controls and improvements
- Documentation suitable for audits and insurance reviews
Bonus 6: Human Risk Reduction & Cyber Awareness Program
- Ongoing phishing simulation training
- Regular staff awareness reinforcement
- Reporting on staff risk exposure and progress
- Visibility into the human side of cyber risk
If a breach happens due to human error, the first question is always: what training was in place?
Bonus 7: Workstation Lifecycle & Secure Disposal Program
- Installation of new and replacement workstations
- Secure data wiping and disposal of old devices
- Asset age tracking through the IT portal
- Predictable replacement without project costs
Improper disposal of devices is a silent compliance failure waiting to be discovered.
Total included bonus value: $22,000+ per year
Included because risk should never be optional.
INVESTMENT
Pricing
Total Coverage Programme
Minimum 15 users. Designed for 15 to 150 users.
Base Coverage
- Compliance readiness
- Cyber security systems
- Data protection
- Oversight, reporting, and guarantees
Per-User Coverage
- Unlimited IT support
- Device and endpoint protection
- Staff onboarding and offboarding
- Day-to-day IT management
Example Monthly Investment
$6,600
30 users /mo
$9,000
50 users /mo
$15,000
100 users /mo
$3,000 base + ({users} × $120)
OUR GUARANTEE
Our Guarantee
If after 90 days you do not believe your business is better prepared for audits, insurer reviews, or cyber incidents, we will refund all fees paid and assist with transitioning you to another provider at no cost.
We take on the risk so you don't have to.
Availability
Because compliance and cyber coverage fail when providers overextend, we accept only one new client every 60 days. Once onboarding capacity is reached, new intakes pause until quality standards can be maintained.